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Privacy Policy

Effective Date: September 24, 2023

This Privacy Policy explains how Streamline Media LLC, operating under the brand smsbykey, collects, uses, and protects your personal information when you interact with our SMS services.

1. Information We Collect

We may collect the following types of personal information when you interact with our services:

  • Your mobile phone number

  • Opt-in/consent information for receiving messages

  • Message delivery and interaction data (e.g., open and click rates)

2. How We Use Your Information

We use your information solely to:

  • Send you relevant messages based on your opt-in preferences

  • Provide support or respond to inquiries

  • Improve and maintain our messaging platform

3. Sharing of Information

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

We may share your data only with service providers (e.g., messaging carriers or platforms) solely to deliver the services you have consented to. These providers are contractually obligated to handle your data securely and confidentially.

4. Data Security

We take appropriate administrative, technical, and physical measures to safeguard your personal information from unauthorized access, disclosure, or destruction.

5. Your Rights

You may opt out of our SMS messages at any time by replying "STOP" to any message you receive from us. For help, you may reply "HELP" or contact us at support@smsbykey.com.

6. Changes to this Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

Terms of Service

Effective Date: September 24, 2023
Company: Streamline Media LLC (doing business as smsbykey)
Address: 3300 Altabrook Dr, Unit 3436, Louisville, KY 40245

Please read these Terms of Service carefully. By opting in to receive SMS messages from smsbykey, you agree to these terms.

1. Service Description

smsbykey provides SMS and text messaging services, including notifications, alerts, promotional messages, or account-related information, as requested or consented to by the user.

2. Consent & Opt-In

By providing your mobile number and affirmatively opting in (e.g., by texting a keyword or filling a form), you authorize smsbykey to send SMS messages to your phone number. Message frequency may vary based on your interactions.

Message & data rates may apply.

3. Opt-Out

You may opt out of our SMS service at any time by replying “STOP” to any message. After this, you will no longer receive further messages unless you opt in again. For support, reply “HELP” or contact us directly.

4. User Responsibilities

You agree to:

  • Provide accurate, up-to-date phone numbers.

  • Only opt in to messages on devices you own or are authorized to use.

  • Not use our service for illegal or abusive purposes.

5. Privacy

We respect your privacy. No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

See our full Privacy Policy for more details.

6. Limitations of Liability

To the extent permitted by law, Streamline Media LLC is not liable for:

  • Delays or failures in message delivery

  • Errors in content sent via third-party providers

  • Any damages resulting from the use or inability to use our SMS services

7. Termination

We reserve the right to suspend or terminate your access to the service at our discretion, including for misuse, abuse, or legal/regulatory issues. You may also discontinue use at any time by opting out.

8. Modifications

We may update these Terms from time to time. Any changes will be posted here with an updated effective date. Continued use of the service after changes constitutes acceptance of the revised terms.

9. Governing Law

These Terms are governed by the laws of the State of Kentucky, without regard to its conflict of law rules. Any disputes arising under these Terms shall be resolved through arbitration or small claims court as allowed under applicable law.

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